2ic users from Coca-Cola, Sanitarium, Cadbury, Linfox, Visyboard, Visy Beverages, Cardinal Logistics, AF Logistics, Fresh Direct and potential new customer, Freshmax, converged upon the Sanitarium boardroom for the first 2ic Pallets User Group Workshop in New Zealand last month.

Working in consultation with existing customers prior to the event enabled 2ic to set a meaningful agenda and framework for the workshop; with the result being 100% attendance by all existing 2ic Pallets customers in NZ.

‘The User Group Workshop was the brainchild of our customers; with many of them communicating that they would welcome the opportunity to network with other 2ic Pallets customers.  Given the strong relationships we have with all of our NZ customers, we felt this was a great opportunity for them to meet to discuss their operations and share their experiences with 2ic Pallets.  We are absolutely delighted with the level of attendance and participation by our customers.’ says Saran Chamberlain, Business Manager.

Held over 3 hours, the workshop provided:

• An overview of 2ic Pallets.
   
• Instruction and discussion of key features including redeeming, con-note tracing and email notifications.
   
• An overview of the 50+ customisable reports available in 2ic Pallets.
   
• A meaningful networking opportunity between existing 2ic users.
   

The presentation and discussion of email notifications was especially well received. “We used a real example involving Progressive to highlight how effective email notifications are,” says Saran.

The mix of real-life examples, detailed technical information about 2ic Pallets and the opportunity to meet with other industry leaders was beneficial for everyone; with User Group Workshops planned for Australia in the near future.

“We are proud of our product and the relationships we have with our customers, and we believe the User Group Workshops enable us to continue to add value for our existing and potential customers.” says Andrew Whittam, CEO 2ic Software.

To indicate your interest in attending a User Group Workshop, please contact us. If you’re interested in finding our more about email notifications, click here, or visit 2ic Forums to learn about other key product features.